12
Apr

As written to LG looking for information to help one of their clients:

A client has asked us to plumb in and repair a damaged hose on a GRL207TUJA.
Can we obtain a valid installation manual and a parts list for the door?
Thanks.

The response we received from LG UK:

Dear A H Maintenance,

In regards to your email we are sorry but we can’t send out the requested manual and for a parts list i can provide you with a number for if you have any further queries, please don’t hesitate to contact us again or call our Customer Services on the number below.

Best regards,
LG Electronics UK Helpdesk

 

Our response back to LG UK:

You win!





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Category : Opinion

One Response to “A Message From LG UK”


admin 12/April/2011

LG UK response to our BLOG.

Thank you for your email,

Firstly I would like to apologise for the response you received from your first email, I am having that respondent looked at.

If you contact Seme Nedis they are our authorised spares and accessories supplier and also hold the appropriate manuals that you need, you can contact them on 08448 471405.

Best regards,
LG Electronics UK Helpdesk