As written to LG looking for information to help one of their clients:

A client has asked us to plumb in and repair a damaged hose on a GRL207TUJA.
Can we obtain a valid installation manual and a parts list for the door?
Thanks.

The response we received from LG UK:

Dear A H Maintenance,

In regards to your email we are sorry but we can’t send out the requested manual and for a parts list i can provide you with a number for if you have any further queries, please don’t hesitate to contact us again or call our Customer Services on the number below.

Best regards,
LG Electronics UK Helpdesk

Our response back to LG UK:

You win!

DANGER OF THE WEEK AWARD
Bad Plumbers

The delivery driver who was also going to hook up the new washer and take away the old had to abandon his idea. He was unable to locate the washing machine valves in order to turn off the water.  It was the old hidden hose trick! continue

DANGER OF THE WEEK AWARD
Bad DIY ‘Electricians’
Regulations broken: BS7671:2008 Reg 411.3.1.2

We showed up to a plumbing call on Friday afternoon to install the hookups for a new washing machine. We knew that we would have to create a cold water feed and a new waste hookup. While getting ready to cut into the water pipe work we spied the earth cable shown below! continue

The installation of the new dishwasher is the reverse of removing the old one with a few extra steps to ensure a leak proof and secure job You should also check the hot and cold water isolators to make sure that they have been upgraded and have built in check vales installed. Current building regulations require a check valve so that foul water cannot be accidentally sucked back into the clean water supply which you will drink from: continue

There are several steps to removing and installing a fully integrated dishwasher:

1. Make sure that the type of appliance you are purchasing is the same dimension as that you are removing!
2. Check to see if the old dishwasher uses hot and cold water feeds as most ‘A’ Rated appliances use only a cold water feed. You may require a Y-adapter if one is not included with the new appliance.
3. If the kitchen has a plinth beneath the cabinets remove it at this stage. continue

Location: Oldham, Gtr. Manchester, Lancs

Date: Feb 2009

Description: Another kitchen and another set of problems to sort out. The job was to replace an electric double oven with same and swap a gas hob with a new gas hob. The owners also wanted to add an extractor unit at the same time. We found that the original housing that the cooker sat in was out of square and out of plumb so we had to remove the existing shelves which were pinned in place and adjust them to level. Also the electrical connections were incorrect and we sorted out those issues as well. continue

DANGER OF THE WEEK AWARD

Bad Plumbing

We were replacing a faulty built in clothes washer with a new appliance for our client.

She gave us the history of the washer and the original installation.  The first installer had to come back thrice to repair a leaking drain hose. That was followed by a warranty repair a month later. But once the warranty repair was completed the washer was leaking again!

The repair person representing the manufacturer wrapped the joint in duct or duck tape and legged it! Not a unique solution and certainly not very professional. continue