We received a phone call last week from Ms. Reynolds who lives in Glasgow, Scotland. She was looking for some advice. Her recently installed boiler froze up in the cold snap a few weeks back. She has called the installer who showed up, removed a section of the condensate waste pipe that was frozen and then left it like that. As you will see from the photos below the open end of the waste pipe coming from the boiler is now leaking acidic water onto her garage roof where it is freezing! That’s not all! continue